support@meuunicard.com
Pre-sale Information
Pre-orders let you reserve new hobby boxes before their official release date. Here is exactly how pre-sales work at Meuunicard LLC.
At a glance
Each pre-order shows the expected release date on the product page.
Your order ships as soon as the product is released to us.
Cancel before your pre-order ships for a full refund.
If we cannot fulfill your pre-order, you get a full refund.
A pre-sale (or pre-order) lets you order a product before its official release date. New trading card releases often sell out quickly, so pre-ordering is the best way to secure a box before launch day.
Pre-sale products are clearly marked as Pre-order on the product page, together with the expected release date. If a product does not show this, it is a regular in-stock product.
Payment for a pre-order is taken in full when you place your order, the same as for in-stock products. The price you pay at checkout is locked in, even if the market price changes later.
Release dates are set by the manufacturer. We show the date provided to us, but manufacturers sometimes delay a release. If the release date changes, we will update the product page and email you. You can choose to keep your pre-order or cancel it for a full refund.
Pre-orders ship as soon as the product is released and delivered to us, normally within our standard processing time of 3 business days. Shipping is free, and you will receive a tracking number by email. Delivery times are explained in our Shipping Policy.
If your order includes both pre-sale and in-stock items, we may ship the entire order once all items are available. To receive in-stock items sooner, we recommend placing pre-orders as a separate order.
Some releases are produced in limited quantities, and manufacturers sometimes reduce the amount they allocate to stores. If we receive fewer units than expected and cannot fulfill your pre-order, we will contact you and issue a full refund to your original payment method.
You can cancel a pre-order free of charge at any time before it ships. Email support@meuunicard.com with your order number, and we will refund you in full to your original payment method.
Once delivered, pre-order items follow our standard Refund and Returns Policy, including the 30-day return window. Sealed products must be returned with the factory seal intact.
Questions about a pre-sale product? Get in touch:
Meuunicard LLC
100 Atlanta St, Rio Dell, California, United States
Phone: +1 (661) 235-4475
Email: support@meuunicard.com
Questions about a pre-order?
Email us at support@meuunicard.com or call +1 (661) 235-4475, and a real member of our team will get back to you.