Contact us
Questions about a product, an order or a return? Send us a message and a real member of our team will get back to you by email as soon as possible.
support@meuunicard.com
+1 (661) 235-4475
100 Atlanta St, Rio Dell, California, United States
Send a message
Fill in the form and we will reply to your email. Adding your order number helps us find your order faster.
Quick help
How we can help
Whatever your question is, our team handles it. Here are the most common reasons customers get in touch.
Need an update on your order or your tracking number? Send us your order number.
Received something damaged or not what you ordered? Send photos and we will replace or refund it.
You have 30 days to return an item, with free return shipping and no restocking fee.
Not sure which box is right for you? Ask us about any product before you buy.
Contact us as soon as possible. We can update or cancel your order free of charge before it ships.
Questions about a charge, a refund or paying with a card or PayPal? We will help you sort it out.
What happens next
01
Use the form, email or phone. Include your order number if your question is about an order.
02
A real member of our team reads your message and checks your order details.
03
We email you back with an answer or a clear next step, such as a replacement, refund or return label.
Good to know
Your full name, the email address you used at checkout, your order number (if you have one) and a short description of your question. For damaged or incorrect items, please attach or send photos of the package and the product.
Yes, as long as your order has not shipped yet. Contact us as soon as possible with your order number and we will update or cancel it free of charge.
Contact us with your order number and photos of the package and the product. We will work with the carrier and send you a replacement or a full refund.
Orders are processed within 3 business days and delivered in 5 to 10 business days. You can check the status on our Track Your Order page. If it is taking longer than that, contact us and we will look into it.
Email support@meuunicard.com with your order number and the item you want to return. We will send you a prepaid return label. Read our full Refund and Returns Policy.
Yes. We only use your details to answer your request and handle your order, and we never sell your personal information. See our Privacy Policy.
Business information
Meuunicard LLC is an online store operating in the United States. Our full business details are always available here and on every policy page.
